Our Patients Are Important

 We partner with physicians and healthcare systems throughout the state to make sure our patients have access to equipment and services that improve their lives and healthcare outcomes.

FIND A LOCATION NEAR YOU

How Can We Help You Live Better?

Our organization exists to help people live better - it's truly our purpose.  

 At Med-South, Inc. & Affiliates, we hope that we can make life's journey for you a little easier by helping you to navigate healthcare hurdles and to provide you with quality care, effective products, helpful services, ongoing education, and wellness programs.

PATIENT HANDBOOK

Our Patient Handbook includes information regarding patient rights, safety, privacy, emergency preparedness, complaints, supplier standards, and many other topics.


See Handbook

OUR LOCATIONS

Our locations page includes a list of offices, addresses, phone numbers, and fax numbers.  Ask your physician to send your prescription to a location near you.


See Locations

PAYMENT OPTIONS

Our patient portal allows patients to pay balances online with information found on the patient's statement.  Patients can also contact a local branch to make payments.

Pay My Bill

LANGUAGE SERVICE

For language assistance, please call 1-877-746-4674 (free of charge).  Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-746-4674.

See Options

Products & Therapies

We offer our patients a variety of products, therapies, and services. We partner with reputable vendors and manufacturers to purchase equipment, machines, and supplies that provide give our patients quality functionality. We also connect regularly with physicians and hospital staff to ensure they are aware of products offered so that they can prescribe medical equipment that meets the healthcare needs of our patients. Our diagnostic facilities are state-of-the-art, offering an experience that is professional and patient-focused. Below are categories of products, therapies, and services that we generally offer; please note that availability of certain items and services may vary by location.

 

Contact a location near you to ask about our offerings, or you have your physician fax your prescription directly to the location of your choice.​

RESPIRATORY THERAPIES

Oxygen Products and Contents, Ventilator/Trilogy, AffloVest for High Frequency Chest Wall Oscillation, Concentrators


SLEEP THERAPIES

Positive Airway Pressure devices (CPAP and BiPAP), PAP Supplies, and Resupply Services


ORTHOTICS & SPEECH

Bracing/Supports (spine, knee, and other joints), Voice-Generating Devices, Advanced Eye-Operated Communication & Control Systems

MOBILITY & INDEPENDENCE

Power Mobility Devices, Hospital Beds, Wheelchairs, Walkers, Canes, Crutches, Scooters, Commodes and Bathroom Aids

DIAGNOSTIC SERVICES

Sleep Testing at Certified Sleep Centers, Positron Emission Tomography (PET scans)


WOUND THERAPIES

Negative Pressure Wound Pumps, Related Wound Supplies, and Resupply Services

“To care for those who once cared for us is one of the highest honors.”

Tia Walker, author

Insurance Coverage

Most home medical equipment (HME) requires a prescription/order from a physician for the medical equipment to be reimbursed by insurance payors. Home Medical Equipment (HME) is generally covered by a patient's insurance, including Medicare (Part B). Your physician may recommend an HME provider - you can always request that your physician fax your prescription to Med-South, Inc. and/or one of its affiliate locations. See our locations page for fax numbers and other contact information for our locations.


We generally accept all insurances and will file for your insurance reimbursement when you choose Med-South, Inc. or its affiliate locations. Your actual insurance coverage is determined by your insurance provider and is unique to your plan; we will help you to understand what your insurance covers for your prescribed home medical equipment and/or services.

ONLINE​ ​BILL PAY


It's easy.  Just have your most recent statement handy.  Click the button below to navigate to our patient portal. You'll need to create your online profile to establish your username and password; this is only needed the first time you login.  In the future, you can simply login and enter a few pieces of information from your statement to retrieve your invoice and make a payment. 


If you need assistance with online bill pay, please contact the provider listed on your statement.


PAY MY BILL

Remember when breathing was easier?


Chronic Obstructive Pulmonary Disease (COPD), a diagnosis that requires treatment and proper care.  We employ experienced, certified Respiratory Therapists (RTs) skilled in providing quality clinical care to our patients that suffer from respiratory diseases.

Our RTs provide patients with regular therapy assessment and remote-monitoring for enrolled patients.  We offer patient-centered care through our clinically-integrated, state-wide network.

Have your physician refer you to one of our participating locations

We Are Listening


We want to hear your feedback. If you've had a good experience with Med-South, Inc. & Affiliates, then let us know so that we can promote the good news to our teams and partners. If you have complaints or concerns, we also want to hear from you. Complaints and concerns will be used to improve our service levels and to make us better.   You can contact us via email by CLICKING HERE, or you can contact us in writing using the mailing address below.


Med-South, Inc. & Affiliates

Attention: Compliance Officer

406 Medical Center Drive, Jasper, AL 35501


When contacting us with feedback, please make sure to give enough information about your account and experience that we can properly respond. Make sure to include your account and contact information, the location/provider that serviced you, and any relevant details that will help us understand your experience.

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